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Mercedes-Benz - Vito reviews

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4.0
Average score of Mercedes-Benz
16 reviews
3.4
3.4 Price
4.3
4.3 Reliability
3.9
3.9 Maintenance
4.1
4.1 Operation
4.3
4.3 Convenience
Search results: 16 reviews
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4.0
Passenger van Mercedes-Benz Vito Tourer
2024 Year
3.0 Price
4.0 Reliability
4.0 Maintenance
4.0 Operation
5.0 Convenience
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We’ve had the Vito Tourer on shuttle duty and it’s mostly been a smooth tool for the job. Cabin quality is way nicer than you expect from something that’s basically a people van. Soft-touch bits, decent build, nothing feels flimsy when passengers are constantly in and out.

Practicality is the reason you buy it. Twin sliding doors help in tight drop-off bays. Seats can fold and move around without a full wrestling match, so one minute it’s 8-9 people, next minute it’s luggage and boxes. Optional electric tailgate is one of those things you don’t care about until you’re loading in rain.

I’m a bit mixed on costs though. The purchase price is high and diesel running costs aren’t magically cheap. Still, as a driver, it’s easy to place on the road for the size.
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4.2
Passenger van Mercedes-Benz Vito Tourer
2020 Year
4.0 Price
4.0 Reliability
4.0 Maintenance
5.0 Operation
4.0 Convenience
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I've put some miles on the Vito Tourer 116 CDI, figured I’d drop some thoughts here. On the motorway, it’s smooth and pulls strong even packed with people, so no worries about keeping up or merging fast. Fuel economy’s actually not bad for a chunk of metal this size, especially with that BlueEfficiency option. Seats don’t swivel or fold flat like I’d want for some trips, and getting them out by hand isn’t easy, especially for one person. Interior’s more van than car, kinda sturdy but don’t expect fancy-fine for hauling work crews but nobody’s gonna think it’s posh. Still, it drives better than I expected from something based on a van. No real drama with maintenance yet, though I guess it could get pricey down the line being a Mercedes.
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4.2
Passenger van Mercedes-Benz Vito Tourer
2023 Year
4.0 Price
5.0 Reliability
4.0 Maintenance
4.0 Operation
4.0 Convenience
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I drove the 2.0 diesel RWD Tourer (9-speed auto) for a week of long runs and some city work. On the move it’s honestly pretty sorted. Steering feels light at low speed but it places the van well, and the suspension is a good mix: doesn’t crash over rough bits, doesn’t lean too much either. The RWD setup helps it feel clean coming out of junctions when it’s got weight in it.

The 9G-Tronic box is the type you leave alone. It just shifts and you get on with driving. Power is more than enough in the higher outputs, I’d probably stick to the mid one for normal work.

Downsides: visibility isn’t great because of the narrow windows, and the cabin still shows its age in layout even though the screen upgrade helps a lot. Also worth saying, choice is limited now (only RWD, no short model), so if you need a certain size you might end up looking elsewhere.
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4.2
Passenger van Mercedes-Benz Vito Tourer
2017 Year
3.0 Price
4.0 Reliability
4.0 Maintenance
5.0 Operation
5.0 Convenience
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Drove a Vito Tourer (long wheelbase) for a mix of airport runs and family jobs. First thing you notice is it doesn’t feel like an old-school van from the seat. Steering is pretty precise, suspension feels sorted, and the 9-speed auto keeps it calm on the motorway.

Inside is the big win. Lots of light with those big windows, and the seats have proper support. The 9-seat setup is handy and the 2nd/3rd row folding and swivelling makes it easy to switch from people to gear fast. With all seats up you still get room for suitcases, which matters when everyone turns up with "small" bags.

Downside: it’s pricey and you feel it when you look at running costs. Also it’s not the most fuel-sipping thing in this class, so if you’re doing big miles every week, you’ll notice.
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4.0
Passenger van Mercedes-Benz Vito Tourer
2023 Year
3.0 Price
4.0 Reliability
4.0 Maintenance
4.0 Operation
5.0 Convenience
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I've been running shuttles in London for over 12 years, so I've seen my share of big MPVs. The Vito Tourer's interior is honestly one step up from most. Plenty of space, feels like someone actually cared about materials for once, nothing scratchy or cheap inside. Passengers always mention how light it is inside - panoramic windows make a real difference on long drives. I wish the price was lower though, it does sting compared to something like a Ford Transit. Also, fuel costs add up, don't expect miracles there. Still, the ride is comfy and the seating flexibility (swivel, fold, all that) is great for changing up your cargo or passenger layout.
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3.8
Passenger van Mercedes-Benz Vito Tourer
2020 Year
3.0 Price
5.0 Reliability
3.0 Maintenance
4.0 Operation
4.0 Convenience
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Been clocking a lot of hours behind the wheel of the Vito Tourer lately. It’s not flashy inside but it just works. Seat’s comfy enough for long hauls, and the steering wheel is pretty standard, nothing gets in the way. Controls are simple, I don’t get lost hunting for buttons. Climate control keeps the cabin cool, even when I’m packed full with 8 passengers. Boot’s spacious, but if you go with 9 seats, don’t expect much room for luggage. Fuel use is decent for a van this size, hovers around 6 liters per 100km, not bad. Noticed the ride’s a bit stiff when the van’s empty, better with some weight in the back. No weird squeaks or rattles so far. Never had a breakdown, though servicing at authorized dealers isn’t cheap, classic Mercedes. Not perfect, but for daily work, does the job.
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4.4
Passenger van Mercedes-Benz Vito Tourer
2024 Year
5.0 Price
4.0 Reliability
4.0 Maintenance
4.0 Operation
5.0 Convenience
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I do a lot of group and team transport for work, and the Vito Tourer’s flexibility is handy. You can get different seat setups-six, seven, eight, even a weird bunk thing for someone who wants to nap. The sliding rail seats on higher-spec versions make moving stuff around less annoying, but yeah, lifting seats out still kinda sucks (not everyone wants to be a bodybuilder). Handling is better than most vans, actually feels pretty planted, but the steering doesn't tell you much. Value-wise, starting under thirty grand is alright for all the room you get. Would have liked some of the V-Class’s fancier bits inside, but at least it doesn’t feel cheap. I’d give the reliability a 4, can’t say I’ve pushed it to its limits yet.
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4.4
Passenger van Mercedes-Benz Vito Tourer
2024 Year
4.0 Price
5.0 Reliability
4.0 Maintenance
5.0 Operation
4.0 Convenience
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Been driving the Vito Tourer for work runs for a while now. I got the 2.1 diesel with rear wheel drive, and the 7-speed auto. The ride is solid, feels like the thing's built strong, but the styling isn't anything out there, it's just very standard Mercedes stuff. I'm used to lots of passengers and the space does the job, the big rear hatch is handy. Operation is easy, especially visibility from the driver seat, although I wish they had thrown in a bit more fun in the interior, everything looks plain. Good on diesel though, honestly does around 6 liters per hundred if you don't thrash it, and the electronics haven't glitched on me yet. Wouldn't mind a softer ride for crappy roads, but overall it works.
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3.8
Passenger van Mercedes-Benz Vito Tourer
2018 Year
3.0 Price
4.0 Reliability
4.0 Maintenance
4.0 Operation
4.0 Convenience
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Used one as a crew shuttle for a bit. Practicality is the main story. Seats slide on rails and you can pull them right out if you’re hauling kit. That’s proper van thinking, and it makes day-to-day work simpler.

It doesn’t drive like a little car, don’t expect that. The steering and general feel are more "light commercial" than MPV, but it’s still refined enough. The auto box helps a lot; paddles are there but I never cared. Parking is easier than you’d think because the shape is so boxy you can place it.

One thing that annoyed me: the cruise/speed limiter stalk is tucked away and you can miss it at first. On a long run that’s just extra fiddling.
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3.8
Passenger van Mercedes-Benz Vito Tourer
2024 Year
3.0 Price
5.0 Reliability
3.0 Maintenance
4.0 Operation
4.0 Convenience
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I've got a Tourer set up for airport shuttle duties. Seat layout is flexible and you can cram a lot of luggage in that boot. The electric windows and safety aids like ABS are cool, didn't expect this many features in a van. Dash and console aren't posh, but it's functional, everything at arm's length. Cold AC, so passengers are happy. From the service side, it's been mostly routine, a bit pricier than some other vans for parts and oil though. No breakdowns so far. Could've done with softer plastics inside. It's not a party bus, but it works for what I need.
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